Genma Holmes, Owner
Holmes Pest Control
Nashville, Tennessee
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Genma Holmes, who owns a pest control business in Nashville, Tenn.,
is a great example of how disaster preparedness planning works. A few years ago,
Holmes attended a disaster preparedness workshop organized by the U.S. Small Business Administration.
At that time, she heard a small-business owner from New Orleans talk about how Hurricane
Katrina destroyed his business records, cut his communications with both employees and customers,
and nearly made him lose his business altogether.
After hearing his story, Holmes put together a plan in case she might be forced to shut down due to a disaster.
She copied her important records, she stored backup supplies at an alternate site, and she gathered emergency
contact information of her employees. She also sent copies of records to her attorney, her accountant and a
document storage firm in New York.
Her planning paid off. When Nashville's recent record-breaking floods damaged her business,
she was able to resume operations just a day after cleaning up.
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