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SBA's Online Business Chat - a live Q&A session with small business experts. Submit your question before or during the chat discussion.

Host: Karen Hontz, Director of Government Contracting,
         Pam Swilling, Program Review Analyst,
         Office of Surety Guarantees at the U. S. Small Business Administration

Time: Thursday, March 4, 2010 at 1:00 p.m. ET

Pam Swilling is responsible for the implementation and regulation of policies and procedures related to the SBA's Surety Bond Program. She serves as liaison between SBA Headquarters and the prior approval and preferred surety companies to provide policy and procedural corrections necessary based on deficiencies detected through audits and on all matters of the insurance companies and their agents that participate in SBA's Surety Bond Guarantee Program. She also develops and conducts orientation programs for new surety participants and existing sureties requiring corrective actions.

Swilling is the Security Administrator for the program and is responsible for the oversight and monitoring of the collection of fees from sureties and contractors that participate in the program.

Swilling received a B.S. from Saint Paul's College in Lawrenceville, Virginia.

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